Frequently Asked Questions

Ensure that the power cable connecting the USB-C hub to the outlet on the inside of the cart is fully plugged in and connected correctly.

Ensure that the power cables are plugged in all the way and the power switch is in the “on” position.

To avoid causing damage to the charging cables or the charging port on devices, it is important to connect devices correctly.

When the cart is connected to power, the LED lights will change color based on the power draw of the connected devices.

If you have an issue with a single port or device, first ensure that both charging cable ends are fully plugged into the USB-C hub and the device.

Elevate USB-C Charging Carts featuring Quick-Sense USB-C Charging intelligently distribute power to your devices without using AC adapters.

Learn about how Quick-Sense USB-C Charging from JAR Systems creates a better workflow for managing devices and saves your organization time and money.