Elevate USB-C Charging Cart - Troubleshooting an Entire Cart not Charging

Locate the external power cable on the bottom left side of the cart. Ensure that the cable is plugged in all the way to the cart and wall outlets and that the power switch is in the “on” position.

If the cart is still not charging and the lights are not turning on, remove the (right) back panel of the cart. Ensure that the power cables connecting both USB-C hubs to the outlet on the inside of the cart are fully plugged in and connected correctly.

For more information, please reference the user guide and manual or visit our website. For additional assistance, please contact JAR Systems with the cart serial number. The serial number label may be located on the back or left side of the cart and features a barcode and written serial number.