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Introducing JAR Protect

Extended Protection Plans for Your Charging Solutions

You rely on our charging solutions for uninterrupted learning, and we’re proud to offer lasting coverage. Introducing JAR Protect—extended protection plans that keep your fleet powered for the long haul.

Extend your coverage
Read the press release

Where others stop,
JAR goes further

Whether you're just discovering our charging solutions or already using them, we've got you covered. Protect your investment and peace of mind with coverage that goes the extra mile, even after your warranty runs out.

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Extended Protection

Safeguard products against manufacturer defects and accidental damage.

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Advance Replacement

Reduce device downtime with next-day shipping for product replacements.

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On-Demand Support

Receive dedicated support from our knowledgeable customer success team.

Free

Free Shipping

Enjoy free shipping on product returns when you need a replacement.

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Hassle-Free Claims

File claims with confidence—no hidden charges or fees, guaranteed!

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Two types of coverage

Every JAR product comes with industry-leading protection through its standard limited warranty. Our Protect Cable and Protect Plus plans extend your coverage, with additional benefits.

Protect Cable

Protect Cable, for Device Charging Cables, includes manufacturer defect protection and accidental damage protection. In addition, you’ll get Advance Replacement Service and dedicated assistance from JAR experts.

Coverage Length

You can purchase a 3-year, 5-year, or 7-year fixed-term plan that extends coverage starting from your product's shipment date, or as a 1-year extension to your warranty or to extend an existing plan.

Protect Plus

Get everything covered by Protect Cable, and more. Protect Plus provides manufacturer defect protection for your electrical components, including any Quick-Sense USB-C Charging Hubs essential to your charging setup.

Coverage Length

You can purchase a 3-year, 5-year, or 7-year fixed-term plan that extends coverage starting from your product's shipment date.

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Ready to extend your protention?

Purchase JAR Protect with your new charging solution or add it before your warranty expires. Reach out to one of our representatives today!

Contact us to request information

JAR Protect FAQs

What is JAR Protect?

JAR Protect extends coverage for your charging solutions beyond the standard limited warranty. Protect plans are available for eligible products still under their standard warranty. Coverage begins from the original shipment date and continues through the selected term length. For additional details, see Terms & Conditions.

What are the terms of JAR Protect?

Every JAR product is backed by an industry-leading Standard Limited Warranty. For added peace of mind, JAR Protect plans provide extended coverage for eligible products, with coverage and duration depending on the selected plan and term length. For additional details, see Terms & Conditions.

How do I purchase a JAR Protect plan?

Simply purchase a JAR Protect plan with your new charging solution or add it before your warranty expires. Contact one of our representatives for a quote today at 866-393-4202 or Support@JAR-Systems.com!

Which products are eligible for JAR Protect?

JAR Protect Plans are available for Select In-Market Product(s) that are under warranty or to extend an existing Plan. Select Products include charging docks, stations, carts, and retrofit kits; not power banks. In-Market Products are those in production with parts available for repairs or replacement. For additional details, see Terms & Conditions.

Is JAR Protect available for customers located outside the United States?

We're always working to improve our program! Right now, JAR Protect plans are available only in the United States, including the District of Columbia, and does not cover U.S. Territories (Guam, Puerto Rico, U.S. Virgin Islands) or Canada. For additional details, see Terms & Conditions.

What is the process for me to file a claim under JAR Protect?

JAR's customer success team makes it easy to file a claim. Simply contact JAR Systems at 866-393-4202 or Support@JAR-Systems.com to start the claim.

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